CUSTOMER SERVICE
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us at: info@kentcleaningservices.co.uk
or fill in our contact form:
FAQ
01
How much does is cost?
We've put this first for obvious reasons! Well i would say we were about the mid range of the prices for this service in this area. We can promise reasonable prices. An average price to give a good idea for say a 2 bedroom house semi detached would be (as an estimate) would be between £95 and £125.
03
Has my order been sent yet ?
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05
Is it safe?
Yes, all our work is done from ground level using the gutter vcuum system. At times we may use ladders but just for low level work like conservatries.
07
Which methods of payments can I use?
We accept cash on the day, we carry a credit card reader, we accept cheques also and we can email you an online invoice with our BACS details.
09
Is it safe to order online?
Our Square reader is safe, secure, and PCI-compliant for businesses. It uses end-to-end encryption to protect card data at the moment of the swipe, dip, or tap, ensuring unencrypted data never touches your mobile device. It meets industry-standard security regulations to protect both buyers and sellers.
02
How long does it take?
It varies to some degree, often each property has varying degrees of accessability and all houses are different sizes and have different amounts of gutters and the height effects the time of the job. As an estimate a 2 bedroom semi would take about an hour to complete.
04
Can I track my order ?
Yes, feel free to text or call to confirm when exactly we're coming but we stay in touch every step of the way.
06
Do we need to be home?
Preferably yes as we usually need access to mains power for the gutter machine. However, we can on occasion bring the slighly less powerful machine and a generator if it's general maintenance gutter clean. If you have exterior power or a shed with power thenwe could arrange to use this.
08
Are you insured?
Yes, we carry full public liability insurance for your peace of mind.
10
How long have you been doing this?
Since about 2015 we have been cleaning gutters in Deal and the surrounding areas. Learning how to effectively remove debris and sometimes incredibly blocked gutters with heavy deposits of mud, moss, tree debri amd more!